About the job
EMPRESAS BERRIOS, INC.
JOB DESCRIPTION
EMPLOYEE NAME:
EMPLOYEE NUMBER:
JOB TITLE: Clerical Worker
DEPARTMENT: Operations
SUPERVISOR: Branch Manager
BRIEF JOB DESCRIPTION:
Performs various office tasks aimed at providing customer service, which include: assisting customers visiting the branch; generating, answering, and routing phone calls; entering data into the computerized system; assigning service routes; conducting customer service surveys; preparing computer-generated invoices; receiving customer payments; balancing cash registers; filing; and performing other tasks assigned by the supervisor.
QUALIFICATIONS: To successfully perform this job, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE:
- Associate degree or commercial course preferred, or its equivalent in experience and/or training, with preferred experience in similar functions.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledge of work procedures applicable to the job responsibilities.
- Knowledge of the use, application, and operation of PCs.
- Ability to deal with the public, maintain effective interpersonal relationships, and work as part of a team.
- Ability to make decisions appropriate to the job level.
- Computer keyboard and cash register handling skills.
- Availability to work a schedule that includes Saturdays.