Production Supervisor

MANUFACTURING | JOB DESCRIPTION

PRODUCTION SUPERVISOR

Manufacturing Operations | Profile for recruitment and personnel administration

JOB TITLE

Production Supervisor

DEPARTMENT

Manufacturing / Production

REPORTS TO

Production / Manufacturing Manager

SUPERVISED PERSONNEL

Operators and assigned staff

CLASSIFICATION

[Exempt / Non-exempt]

SHIFT / SCHEDULE

[Complete]

LOCATION

[Plant / City]

JOB TYPE

[Regular / Temporary / Contract]

REVISION DATE

[Complete]

JOB SUMMARY

The Production Supervisor is responsible for directing, coordinating, and overseeing daily production operations and the personnel assigned to their shift or area, ensuring compliance with the production schedule and established standards for safety, quality, productivity, efficiency, and good manufacturing practices.

The position oversees the activities performed by Production Operators, including equipment setup and operation, material handling, quality checks, documentation, cleaning, product or format changeovers, and compliance with established procedures. They also allocate resources, address deviations, coordinate with support areas, develop personnel, and promote continuous improvement.

ESSENTIAL REQUIREMENTS

• High school diploma or equivalent. Associate degree in Administration, Manufacturing, Industrial Technology, or a related field is preferred.
• Two (2) to five (5) years of experience in manufacturing, production, packaging, assembly, or similar operations.
• Preferably one (1) to three (3) years of experience as a lead, supervisor, coordinator, or team lead in a production environment.
• Experience supervising personnel in fast-paced manufacturing environments.
• Ability to interpret production orders, procedures, work instructions, and operational documentation.
• Working knowledge of safety, quality, and good manufacturing practices.
• Ability to work with metrics on efficiency, waste, downtime, schedule attainment, and quality.
• Basic knowledge of Microsoft Excel, Word, and production systems or ERP is preferred.
• Availability to work shifts, overtime, weekends, or holidays according to operational needs.

KNOWLEDGE AND COMPETENCIES

COMPETENCY

PRACTICAL EXPECTATION

Leadership

Directs personnel, establishes priorities, and keeps the team focused on operational goals.

Safety

Identifies risks, ensures compliance with controls, and responds to unsafe conditions.

Quality

Ensures specifications and procedures are met and manages deviations or non-conforming product.

Planning

Allocates personnel and resources according to the schedule and production needs.

Communication

Clearly communicates instructions, priorities, results, and issues across shifts and departments.

Problem solving

Identifies causes of operational problems and coordinates actions to restore the process.

Personnel development

Guides, trains, and monitors the team's knowledge and operational performance.

Productivity

Achieves goals without compromising safety or quality.

Organization

Maintains control of personnel, materials, documentation, priorities, and shift activities.

Continuous improvement

Drives actions to reduce waste, defects, rework, and interruptions.

Decision making

Acts promptly regarding deviations and escalates situations that exceed their authority.

Teamwork

Facilitates collaboration between Production, Quality, Maintenance, and Warehouse.

GENERAL JOB INDICATORS

• Production schedule attainment.
• Efficiency and productivity of assigned lines or areas.
• Equipment and operations downtime.
• Waste, scrap, and rework.
• Product quality and number of defects or deviations.
• Compliance with production procedures and documentation.
• Incidents and compliance with safety requirements.
• Compliance with training, attendance, and shift coverage.
• Compliance with 5S, cleanliness, and area organization.
• Effectiveness of product or format changeovers and shift handovers.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT

• Work in a manufacturing environment with moving machinery, operational noise, material traffic, and potential temperature variations.
• Ability to stand and walk through production areas for extended periods.
• The position may require bending, reaching, pushing, pulling, or handling materials within company-established limits.
• Mandatory use of required personal protective equipment for the supervised areas.
• Availability to respond to operational situations during the shift.
• Reasonable accommodations will be considered for qualified individuals in accordance with applicable regulations.

APPROVALS

Prepared by / Date

Reviewed by / Date

Approved by / Date

Name: ____________________
Signature: _____________________
Date: _____________________

Name: ____________________
Signature: _____________________
Date: